Please allow me to extend my greatest gratitude for your quick response and the professional manner in which you assisted my family and I with regard to our blocked drains. Having blocked drains is always a fear of mine not knowing the cost of repair, the extent of the damage or the reliability of the contractor. Being in the service industry myself I understand the paramount importance of looking after the customer in a respectable and professional manner. Please congratulate Matthew for his exceptional work ethic and keeping me informed of any damage and repair cost before conducting the work . Matthew is with-out a doubt an asset for your Company and I will be honoured to refer you to any person, friend or family member troubled with plumbing problems.
Thank you for making an extremely uncomfortable situation a memorable one.